Shh! It’s oh so quiet…

In support of the National Autistic Society Scotland, we run a Quiet Hour on the first Wednesday of every month from 3:00 pm – 4:00 pm to assist shoppers who see, hear, or feel the world in a different way. From autism to dementia, this hour is for anyone who prefers a quieter setting within Eastgate. 

What happens during a Quiet Hour?

  • Kiddie rides will not be operating
  • The music/chimes will be turned off on Noah’s Ark Clock
  • Extra noise-making activities such as maintenance work will be reduced
  • Where possible and whilst still maintaining a safe environment, mall lights will be reduced
  • Unless an emergency arises, a request will be made for security to not make tannoy announcements
  • To help autistic people and their families feel safe and able to shop in a more accessible environment, members of Eastgate’s facilities team who have received autism awareness training from the NAS Scotland wear an “Autism Aware & Here to Help” badge.

Participating Retailers

During each Quiet Hour, there will also be in-store temporary changes such as no music, tannoy announcements, or till beeps. Over 40 participating retailers such as HMV, Lakeland, The Entertainer, Joules, and Superdry have committed to making small adjustments to their stores to help create new opportunities for those who find being out in public spaces difficult.