About the Job
Team Leader - 16 hours
We’re on the lookout for a friendly and upbeat Team Leader to bring energy, positivity, and great vibes to our store!
In this role, you’ll be right at the heart of it, supporting your Store Manager, keeping the team motivated, and making sure every customer leaves with exactly what they came in for (and a smile to go with it). When your Store Manager’s away, you’ll step up and keep things running smoothly with confidence and care.
Main Responsibilities
You’ll play a key role in the day-to-day running of the store—creating great customer experiences and driving commercial success. You’ll lead by example, showing what great service looks like and bringing the cardfactory Way to life. Along the way, you’ll help others grow while continuing to build your own skills. With your energy and commercial know-how, you’ll drive store initiatives, keep communication flowing, and create a positive, inclusive vibe. And by keeping an eye on the numbers, you’ll help make sure everything’s running smoothly, and the team is thriving.
The Ideal Candidate
What we’re looking for:
Good leadership skills people want to follow—positive, proactive, and full of energy.
You're curious by nature, always learning, and eager to see the bigger picture.
You make space for everyone’s voice, listen with intent, and help build a team where people feel they belong.
Step up, stay flexible, and set the tone by getting things done.
You’re fair, open to feedback, and thoughtful in how you make decisions.
You genuinely care about people, support growth, and help create a positive team vibe.
Sales Assistant - 12 hours
Do you take pride in creating great experiences for others and enjoy working in an environment where no two days are the same. We’re on the lookout for enthusiastic, friendly, and celebration-loving people to join our team as Sales Assistants.
Our stores are places of celebration, creativity, and connection—every day of the year. As things get busier, we’re looking for extra hands and friendly faces to help keep everything running smoothly. If you enjoy being part of a vibrant, welcoming environment, we’d love to have you on the team.
Main Responsibilities
What You’ll Be Getting Up To:
Put our customers at the heart of everything you do — it’s our promise to them.
Make every shopper feel welcomed, wowed, and won over — that’s the cardfactory way!
Serve at the tills with a smile, making sure everyone finds what they came in for (and maybe a little extra).
Keeping our shelves stocked and looking fabulous.
Recommend our amazing range of gifts, wrap, and more — we’re so much more than cards!
Related business
Card Factory
Card Factory has everything you need to celebrate life’s special moments, from cards and gifts to… Card Factory has everything you need to celebrate life’s special moments, from cards and gifts to balloons, partyware and gift wrap – all in one place.