The Fragrance Shop - Assistant Manager

Job details

· Permanent | Part-time

· Up to £12.45 an hour

Benefits

· Employee discount

Qualifications

· Sales

· Customer service

· GCSE

· Organisational skills

· Retail sales

· Preferably previous management experience

Full job description

Eastgate Centre, Inverness

Job description

24 hr contract

Role Overview: Responsible for helping the Store Manager manage the store by providing excellent customer service whilst ensuring sales are maximised at every opportunity and establishing efficient methods of operation. This position is hands-on and will play a pivotal part in staff training and development.

The Fragrance Shop are on the lookout for an enthusiastic, motivated and reliable Assistant manager to join our team! We are extremely passionate about our products and ensuring our customers receive the highest level of customer service. Our employees are trained to offer the very best expertise and knowledge within the fragrance industry. So, if you feel you are passionate about fragrance and thrive in a busy environment then this could be the perfect role for you!

Key Responsibilities

· Help to manage a team of consultants by training, coaching, delegating and empowering them to provide excellent customer service

· Take a lead role in resolving customer questions and queries.

· Following guidelines, ensure that all products are presented/displayed to their best advantage.

· Ensure that all products are correctly coded, priced and accurate POS is used.

· Actively promote the company and role in the local marketplace.

· Continue to develop self and role by studying relevant training materials and store information.

· Cash handling

· Keyholding

· Lone trade

Experience Preferred

· Previous experience in management would be an advantage but not essential

· Strong team working skills

· Weekends included

· Be able to work well with a team

Required Skills

· Customer service focused

· local

· Fully flexible

· able to open and close store anytime

· overtime available

· Adaptable with a ‘can do’ attitude

· Strong communicational and interpersonal skills

Expected hours: No less than 24 per week. Need to be available for every Sunday

Work Location: In person

Job Types: Part-time, Permanent

Pay: Up to £12.45 per hour

Please email your CV to 357.inverness@tfsstores.com

Alternatively, you can hand in a copy of your CV in person to the store manager.