Supervisor

Pay: Up to £13.75 per hour, depending on experience Flexible hours available

Scran Kitchen & Bar is looking for a confident, enthusiastic and reliable Supervisor to join our team at Eastgate Shopping Centre in Inverness.

We're a busy, modern food and drink venue serving great food, drinks and coffee in a relaxed, welcoming environment. We're looking for someone who enjoys leading a team, takes pride in delivering excellent customer service and can help keep operations running smoothly during busy services.

Weekend availability is essential for this role.

The Role

As a Supervisor, you'll play an important role in the day-to-day running of Scran, supporting the management team and helping ensure every service runs efficiently and to a high standard.

Your responsibilities will include:

· Supervising and supporting the front-of-house team during service

· Leading by example and maintaining high standards of customer service

· Helping coordinate daily operations, including opening and closing procedures

· Supporting the training, development and onboarding of new team members

· Delegating tasks and ensuring staff understand their responsibilities

· Monitoring service standards, cleanliness and general presentation

· Handling customer queries and resolving issues professionally

· Supporting the management team with stock control, deliveries and daily checks

· Ensuring accurate use of tills, kiosks and other ordering systems

· Following company procedures relating to food safety, hygiene and licensing

· Communicating effectively with both front-of-house and kitchen teams

What We're Looking For

We're looking for someone who:

· Has previous experience in hospitality, ideally in a supervisory or senior team member role

· Has strong communication and organisational skills

· Is confident leading and motivating a team

· Can remain calm and effective in a busy environment

· Takes initiative and is comfortable making decisions

· Has a positive, hands-on approach to work

· Is reliable, punctual and professional

· Takes pride in maintaining high standards

· Is passionate about delivering excellent customer experiences

· Has availability to work weekends – this is essential

Previous supervisory experience is preferred, but we're also interested in experienced hospitality team members who are ready to take the next step in their career.

What We Offer

· Up to £13.75 per hour, depending on experience

· Flexible working hours

· A friendly and supportive working environment

· Discounted or free food

· Employee discount

· Health and wellbeing programme

· Store discount

· Opportunities for training, development and progression

· The chance to take on responsibility and make a real contribution to the team

About Scran Kitchen & Bar

Scran Kitchen & Bar is based within Eastgate Shopping Centre in Inverness, serving a varied menu of freshly prepared food, alongside a range of drinks, speciality coffees and seasonal specials.

We pride ourselves on offering a relaxed and welcoming experience, combining good food and drink with friendly, efficient service.

If you're an enthusiastic hospitality professional who enjoys taking responsibility and helping a team succeed, we'd love to hear from you.

Benefits:

· Discounted or free food

· Employee discount

· Health & wellbeing programme

· Store discount

Work Location: In person