The Fragrance Shop at Eastgate has a vacancy for an Assistant Manager

Permanent Part-time 24 Hours

About the Fragrance Shop

Established in 1994, The Fragrance Shop is known for its passionate and innovative nature within the fragrance industry, and we are the UK’s largest independent fragrance retailer. Our aim is to create mainstream and luxury fragrances which is affordable and accessible for all, and we showcase over 130 luxury Fragrance brands in our stores, 200+ nationwide and online! The Fragrance Shop are on the lookout for a passionate, ambitious and experienced Assistant Manager to join our company!

Role Overview

The Fragrance Shop are on the lookout for an enthusiastic, motivated and reliable Assistant Manager to join our team! We are extremely passionate about our products and ensuring our customers receive the highest level of customer service. Our employees are trained to offer the very best expertise and knowledge within the fragrance industry. So, if you feel you are passionate about fragrance and thrive in a busy environment, then this could be the perfect role for you!

Develop plans and local initiatives to improve the store’s performance and contribution to the overall company results.

Help to manage a team of consultants by training, coaching, delegating and empowering them to provide excellent customer service in a friendly environment. Take a lead role in resolving customer queries and complaints.

 Ensure that all products are presented/displayed to their best advantage, following guidelines.

 Actively promote the company and the store in the local marketplace.

 Ensure that all products are correctly coded, priced and correct POS is used at all times

 Continue to develop self and role by studying relevant training materials and store information.

 Carry out any reasonable tasks as requested by Store Manager/Cluster Manager/RM.

 All the above to be carried out in a timely, efficient and cost-effective manner

For more information or to apply, click here