Welcome Back to Eastgate...

10 July 2020

In line with Government guidance, we are delighted to announce that Eastgate Shopping Centre will reopen on Monday 13th July.

CENTRE OPENING HOURS

Monday – Wednesday: 9:00 am – 5:30 pm

Thursday: 9:00 am – 7:00 pm

Friday & Saturday: 9:00 am – 5:30 pm

Sunday: 11:00 am – 5:00 pm

Before planning your visit, please click here for individual store reopening dates and trading hours, which may be reduced initially.

CAR PARKING

Eastgate Car Park

Monday - Wednesday: 7:30 am - 7:00 pm

Thursday: 7:30 am - 8:00 pm

Friday & Saturday: 7:30 am - 7:00 pm

Sunday: 9:00 am - 6:00 pm

Falcon Gallery Car Park

Monday - Sunday: 6:00 am - 9:00 pm

If you would like to find out more about our car parks, please click here

KEEPING YOU SAFE

Here’s how we are keeping you safe during your next visit to the Centre...

The Eastgate Roadway

The Eastgate Roadway system has been put in place to ensure that shoppers and retailers are operating in a safe environment.
 
During your visit, you’ll notice new floor graphics and hanging signs. Please use roundabouts for changing direction, follow arrows and one way systems, use designated queue markings, and keep to the left at all times.

A limit of two people has been put in place inside the lifts. Guiding you where to stand and face, you'll spot floor stickers inside the lifts.

Entrances and Customer Numbers

Stores will be limiting numbers of customers allowed in at any one time and some stores will be operating an appointment system to avoid queues.  When queuing, please adhere to the 2 metre rule.

Where possible are limiting the number of customers in the Centre at any one time to ensure social distancing can be adhered to. Our security and cleaning teams will be vigilant in observing crowd densities and advising accordingly.

Please not that we’ve temporarily closed the link bridge to Morrisons Supermarket.

Enhanced Cleaning Regime 

An enhanced cleaning regime has been introduced, with special attention focused on all touch points such as doors, handrails, pay machines, lift buttons and interiors, door entries, disabled entries, taps, toilet handles and hand dryers.

Used throughout the Centre, we are using a chemical called Zoono (Z71) which works unlike any other antimicrobial - it provides protection for 30 days.

Public Toilets/Facilities

The public and accessible toilets, as well as the mother and baby room are all open in Phase 2 (Falcon Gallery). You'll also find toilet facilities on Level 5 of Phase 1 (Eastgate).

Face Coverings

In Scotland, people must - by law - wear a face covering in retail environments. Therefore, we kindly ask you to wear a covering during your entire visit to the Centre. This will help protect yourself and others.

A face covering can be any covering of the mouth and nose that is made of cloth or other textiles and through which you can breathe. 

We understand that some individuals may be exempt from wearing a face covering. For example, if you have a health condition or you are communicating with someone else who relies on lip reading.

If you have a reason for not wearing a face covering during your visit to Eastgate, please cut out and use one of our exception cards.

If you would like further clarification regarding the wearing of coverings, please visit the Scottish Government website

If you would like to see our risk assessment certificate, please click here.

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