Coronavirus (COVID-19)

18 March 2020

Temporary Free Car Parking 
Posted: 25th March 2020

To facilitate essential workers and shoppers requiring essential goods, Eastgate Car Park Level 3 will offer FREE car parking from 26th March

Accessed via Crown Road, the car park is open Monday - Sunday: 8:00 am - 6:00 pm. 

Please shop responsibly and respect social distancing. 

Take care and stay safe, 

 Centre Management

Public Notice Following Government Announcement on 23 March
Posted: 24th March 2020 

In line with Government guidance calling for an escalation of Coronavirus social distancing measures, Eastgate Centre is now closed for all retailers except those providing essential goods and services. This also includes a closure of Falcon Gallery Car Park and a partial closure of Eastgate Car Park. 

We are working hard to ensure that we can continue to provide a level of service to support retailers who are continuing to trade and serving their communities at this time.

We would like to thank our retailers who are all working extremely hard in very challenging and unprecedented circumstances to ensure visitors are able to access goods and services. We would appreciate your support in respecting Government’s advice to adhere to social distancing.

To ensure you don’t miss out on any developments, our online community is open so please don’t be a stranger! You can sign up for our e-newsletter or connect with us on our social channels – we have FacebookTwitter and Instagram. Hopefully this will bring you some joy and light-relief during the uncertain times that lie ahead of us.

Monday - Saturday: 8:30 am - 6:00 pm
Sunday: 11:00 am - 5:00 pm

Monday - Friday: 10:00 am - 1:00 pm
Saturday & Sunday: Closed

Monday - Saturday: 8:30 am - 6:00 pm
Sunday: 10:00 am - 6:00 pm

Car Park
Level 3 of Eastgate Car Park will remain open (Monday - Sunday: 8:00 am - 6:00 pm). This can be accessed via Crown Road.

We look forward to welcoming you back to Eastgate as soon as it is safe to do so. 

From all at Eastgate, please stay safe.

Helping To Keep Everyone Safe
Posted:18th March 2020

Our number one priority is the safety of our customers, employees and their families whilst maintaining a business as usual trading environment.

We have made the decision to postpone any forthcoming events which may cause unnecessary large crowds to gather.

Guidance has been provided to our staff on how they can take care of themselves and protect others. Enhanced cleaning regimes have been put in place.

Hand sanitizer along with NHS advice has been provided in all toilet and baby changing areas.

We will follow government legislation as it develops and remain in close contact with the NHS so we are adequately prepared as the situation evolves.

For now, the Shopping Centre is very much open for business as normal, although some individual retailers may have amended their hours.

If you do feel unwell whilst visiting Eastgate, please leave the Centre and immediately return home.

We thank you for supporting our business at this difficult time.

Please take care and follow Government and NHS advice.

Jackie Cuddy
Centre Manager 

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